RHCE FAQ
How does the release of Red Hat Enterprise Linux 3 affect RHCE and other
classes offered by Red Hat?
With
the release of Red Hat Enterprise Linux 3, Red Hat and its training
partners will begin using it for Red Hat training classes and
certification exams. This change will take place at different times in
different locales. All US RHCE classes given by Red Hat will be
conducted on Red Hat Enterprise Linux by December 1, 2003.
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Is the RHCE Lab Exam open book?
No.
It is closed book, with no notes or reference materials permitted other
than those distributed with the Red Hat OS on which the exam is taken.
Most standardized exams, including most IT certification exams, are
closed-book.
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I
have heard the RHCE Exam described as "performance-based". What is
meant by "performance-based" certification or "performance-based"
testing?
The RHCE and RHCT exams are
performance-based in two very specific and important senses. First, the
actual performance of candidates is tested by requiring them to
successfully complete installation, configuration, troubleshooting, and
maintenance tasks similar to those they must complete on the job as
system administrators. Second, we determine their performance on these
tasks by whether their systems perform as specified in an objective and
verifiable manner.
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Why did Red Hat decide to make RHCE and RHCT performance-based
exams?
We
designed the RHCE Certificate to be performance-based for one good
reason: quality. We want the RHCE certificate to be a meaningful,
serious certificate, proof of actual competency, unimpeachably better
as a measure of actual skill than other OS certifications. When we
introduced RHCT in January, 2003, we had the same goals of quality, and
felt that RHCE had demonstrated the value of this approach.
Linux professionals want a certificate they can respect and which they
know is challenging to earn. Employers need to feel confident when they
hire an RHCE or RHCT that the person has demonstrated the skills and
competencies required to administer Red Hat systems for critical roles.
Consulting companies, VARs, and resellers with RHCEs and RHCTs on staff
are able to make a better business case to their customers, and RHCEs
themselves report greater confidence, greater success with their Linux
implementations for customers or their employers.
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What's the difference between RHCT and RHCE?
An RHCT has proven technician-level competencies required to install,
attach, configure, and manage new Red Hat systems on an
existing production network. RHCTs are capable of performing the
the core system administration common to all systems, regardless of
whether they are workstations, servers, network devices, or some
other kind of system. An RHCE has also proven these RHCT competencies,
and has demonstrated that he or she can configure networking
services and security on servers running a Red Hat OS.
Please see our
RHCE program page and the Exam Prep Guide for more
specific information on RHCE and RHCT skills.
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If the RHCT competencies are included within the RHCE,
can I earn RHCT even if I don't pass RHCE?
Yes this is a possibility. When you take the RHCE Exam you are measured
on the competencies for RHCT as part of RHCE. You cannot pass RHCE
without passing the competencies for RHCT, since an RHCE must be able do
everything an RHCT can do plus a lot more. Certain competencies are
compulsory for RHCT, without which a pass is not possible for either
RHCT or RHCE. Additional competencies are compulsory for RHCE, without
which a pass is not possible for RHCE. Candidates taking the RHCE
certification exam who do not demonstrate the competencies for RHCE
may earn the RHCT if they demonstrate the RHCT-specific competencies
in the RHCE exam.
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What is the structure of the RHCE Exam and what is required to pass the RHCE
Exam?
The structure of the RHCE exam has changed with the release of Red Hat
Enterprise Linux 3. Under this release, the RHCE exam consists of two
sections:
- Section I: Troubleshooting and System Maintenance (2.5 hours)
- Section II: Installation and Configuration (3.0 hours)
In order to earn RHCE, candidates must complete all compulsory
Troubleshooting and System Maintenance problems, earn a section
score of 80 or higher on Section I, and earn a score of 70 or higher
on both the RHCT and RHCE items in the Installation and Configuration
section.
Under Red Hat Linux 9 and earlier, the RHCE exam has the following
structure:
- Section I: Troubleshooting (2.5 hours)
- Section II: Multiple Choice (1.0 hour) and
- Section III: Installation and Configuration (2.5 hours)
In order to earn RHCE under Red Hat Linux 5.2 through 7.3, candidates
needed to earn an average score of 80 across all three sections, with
no section score lower than 50. For versions 8.0 and 9, candidates
must meet the earlier requirements, but must also complete all
compsulsory troubleshooting problems, and earn a score of 70 or higher
on both the RHCT and RHCE items in the Installation and Configuration
section.
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Why did Red Hat drop multiple choice from Red Hat Enterprise Linux 3 and higher
exams?
After nearly five years of delivering RHCE exams, we have concluded
that the time spent during the exam asking multiple choice questions
would be better spent on performance-based tasks. Analysis of the
data we have collected demonstrates that the performance-based sections
of the exam were far more effective than the multiple choice section.
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Why has Red Hat not dropped multiple choice from Red Hat Linux 9
exams, which are still being delivered in some locales?
Red Hat pegs certifications
to the OS on which they were
earned. If we were to drop multiple choice from Red Hat Linux 9
exams, the requirements under which some version 9 certificate
holders earned their certificates would be different from the
requirements under which others earned theirs.
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Why did the requirements change between 7.3 and 8.0?
The
changes made to the requirements beginning with 8.0 were made
in preparation for the introduction of RHCT a few months after the
release of Red Hat Linux 8.0. The RHCE exam was re-structured to
test even more comprehensively across a wider range of skills.
In order to ensure that those who earned RHCE had demonstrated
the networking services and security skills associated with
that certificate, we needed to add the additional requirements.
These differentiate RHCTs and RHCEs.
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What are some relevant statistics of the RHCE Certification Lab
Exam?
- Since
its inception in January 1999, the RHCE Exam has been delivered to
thousands of persons in a consistent and equivalent fashion, in
training rooms around the world, by Red Hat and by Red Hat Certified
Training Partners.
- The RHCE Exam has been updated within 3
weeks of retail release for each new version of Red Hat Linux, across
10 versions: 5.2, 6.0, 6.1, 6.2, 7.0, 7.1, 7.2, 7.3, 8.0, 9
- Since inception the failure rate, calculated and averaged quarter over
quarter, has oscillated in a range between 42% and 37%.
- Of
those who do not pass, over 75% score high (85 or higher) on the
multi-choice component, proving that one can be very successful at
multiple choice questions yet still have trouble actually executing
essential systems administration tasks for server setup and/or debug
and troubleshooting.
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When do I hear my official results?
The results of the RHCE
Exam will be emailed to you within
3 US business days, assuming candidates have provided
accurate contact information. Unfortunately, some mail servers
mistakenly treat results notifications as spam and filter them.
Candidates who do not receive their results within 3 US business
days should contact Red Hat at
www.redhat.com/training/
certification/comments.html.
Please do not ask or expect your RHCE Examiner to tabulate
results and informally notify you on the day of the Exam. They are
not allowed to issue informal notifications.
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When do I get my certificate?
For your convenince you will be
issued an electronic certificate which will be attached to your notification email.
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Why doesn't Red Hat send a hard copy certificate?
Electronic
certificates provide several benefits. First, they
can be sent at the same time that results are processed for
immediate use by the person receiving the certificate. Second,
they allow certificate holders the print multiple copies for use
at home and at the office. Third, they make replacement faster
and easier. And yes, they are also more cost-effective, which
inevitably benefits the customer.
More importantly, neither a paper nor electronic certificate
is the most valuable proof of certification Red Hat provides.
Verification at
www.redhat.com/training/certification/
verify/ is. A paper certificate can be forged by anyone with a computer
and a decent graphics program. Having a unique certificate number
that is verifiable by the issuer (in this case, Red Hat), is far
more authoritative, reliable, and valuable.
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How often can I re-take the RHCE Exam?
You
can take or re-take the RHCE Exam as often as you wish. The entire RHCE
Exam must be re-taken. Partial credit is not given or carried forward.
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Can I cram for the RHCE Exam?
No.
Red Hat does not recommend cramming. The RHCE Exam is very different
from most IT certification tests. It is possible to cram for a
multiple-choice test. It is not possible to cram for a live system
performance-based test, unless the "cramming" means getting real-world
experience and flight time.
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How can I do self-paced study for the RHCE Exam? Are there books or self-paced
book and CD kits that Red Hat recommends?
Red Hat does not endorse and has not
authorized any particular RHCE
prep books or self-paced study programs. We do not recommend for or
against any of these, as we do not have time to review these or measure
their performance, and we will not endorse something without being able
to vouch for its performance. Red Hat provides an
RHCE
Exam Prep Guide
for use by persons who want to prepare on their own. This is a very
superficial guide and is not offered as a complete or thorough
self-paced program. It is only going to be useful by someone who already
has a significant level of user and system administration knowledge.
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What does Red Hat recommend to prepare for the RHCE Exam?
Red
Hat recommends that persons interesting in preparing for the RHCE
and RHCT exams 1) obtain high quality hands-on training such as is available in
the Red Hat courses that are designed to cover the skill areas tested
by the exams; 2) get hands-on, real-world experience with Linux
systems administration; 3) make sure that the listed prerequisite networking
skills available are obtained before attempting the exams.
Both the RHCE and RHCT test professional-level system administration
skills and such skills cannot be obtained through training alone. High
quality hands-on training must be accompanied by real-world experience,
preferably on the job. Good training can be a vital part of success,
but the rest is up to the individual.
Whatever your method of preparation, use the Exam Prep Guide, not
third-party materials or other second-hand information to guide
your studies and practice, as it is the authoritative guide to what
Red Hat tests in its exams.
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For how long will my RHCE certification be considered
current?
While evidence suggests that RHCEs who stay professionally active can
evolve their skills in pace with new releases of Red Hat Linux OS
technology, it is important for Red Hat to maintain a policy for
determining whether an RHCE or RHCT certificate can be considered
current. Thus, verification services provided for all RHCEs at
Certification Central have always included which version a certificate
was earned on, and whether the certificate is considered current or
no longer current.
The validity period for all RHCEs and RHCTs is now officially pegged
to the release of the Enterprise product commercially available at
the time certification was earned, and certification shall be current
until after one (1) major release of the Enterprise product. Certificates
earned on Red Hat Enterprise Linux 3 will be current until the release
of Red Hat Enterprise 5.
All RHCEs earned on Red Hat Linux 7.3 or prior will be considered
current until the release of Red Hat Enterprise Linux 4. All RHCEs and
RHCTs earned on Red Hat Linux 8.0 and 9 will remain current until the
release of Red Hat Enterprise Linux 5. Validity and current status of
an RHCE certificate will continue to be verified at Certification Central.
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How are certificates earned under Red Hat Linux affected by the release of Red
Hat Enterprise Linux 3?
Because
all certificates earned under Red Hat Linux have been pegged to a
particular Red Hat Enterprise Linux release, the policy described above
remains in effect.
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What are the benefits of getting certified by Red
Hat?
Interviews and independent surveys have been conducted on RHCEs and
the results substantiate what we have known all along: Performance-based
certifications prove competency more meaningfully, and are accorded
higher status than other types of certification. The benefits of RHCE
for both individuals and their employers and managers are multiple:
- Confidence and competence: RHCEs report greater confidence in their
skills and better success at building and managing Linux servers. The
actual quality of their work and their professionalism improve. They are
better at performing their jobs for their employers, can take on more
challenging assignments, and they receive recognition for this.
- Career results: RHCEs interviewed also report one or more of the
following within 90 days of earning the RHCE certificate: a new job, a
raise, a promotion, increased responsibility, assignment to lead or
supervisory role, increased recognition and/or prestige among
colleagues.
- Hard dollars: RHCE earn more because of their RHCE, as shown by two
recent independent surveys: Computer Reseller News, and Certification
Magazine. These surveys are linked at: Salary Surveys
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What benefits of RHCE are provided directly by Red Hat, and for how
long?
Verification services for all RHCEs are provided at
Certification
Central. RHCEs or their employers or customers can type in the 15-digit RHCE
number and verify that the person is really certified, as well as the
precise version number of the RHCE Exam they passed. This service is
provided indefinitely. If an RHCE certificate is no longer current
because it is on a version that is outside the valid range, the
Verification record will indicate "not current."
RHCEs also have exclusive access to RHCE Connection, a special site for
RHCEs to receive special offers, discounts and benefits, as well as
technical updates and access to resources. Access to RHCE Connection and
its services is a value-added benefit provided at Red Hat's sole
discretion. At the present time the policy for access to RHCE Connection
is that access is granted so long as a person's RHCE certificate is
current.
Certain other discretionary benefits of RHCE certification, such as
partner programs between Red Hat and the company at which you may be
employed, may require you to maintain RHCE certification on the most
recent major release or otherwise on a more frequent basis than Red Hat
GLS stated policy for individuals. This is to insure a high standard of
practice by the Red Hat partner company. It is up to you and/or your
employer to stay up to date on the eligibility requirements of such
programs.
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How do I get re-certified for a new release of Red Hat
Linux?
Take and pass the RHCE Certification Lab Exam for that new release.
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When should I consider getting re-certified?
This is largely a
matter of your own choice and that of any
employer or customer who may have an interest in how current your
certificate is. Know your market: if the installed base you service is in a
hurry to upgrade to the newest release, or requires features and services
in the latest release, then it may be time to
re-certify. Regardless of whether you decide to re-certify you can
keep your skills current by using and learning each new version of Red
Hat Linux. Keep up with the new technologies, services, professional
practices, and implementations that are required for using the current
releases for today's networking, e-commerce, database, security,
thin-client, file systems, and development requirements. This
is part of being an IT professional.
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Where can I take the RHCE and RHCT Exams?
Red Hat has training
facilities at its Raleigh, North Carolina headquarters and in
thirty-five (35) other cities in the US and
Canada. IBM Global Services is
Red Hat's Certified Training
Partner
in North America and worldwide, and as such it delivers the entire RHCE
Program and both RHCE and RHCT exams in over 25 cities across North
America and worldwide.
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Will training provided by other training vendors who are not Red Hat Certified
Training Partners be useful preparation for RHCE?
Unless the training is being
provided by Red Hat, Inc., or a
Red Hat Certified Training Partner, authorized by Red Hat,
Inc.,
Red Hat, Inc., does not endorse it or vouch for it. Only by taking the
courses in the RHCE Program offered by Red Hat, Inc. and Red Hat
Certified Training Partners do you have a guarantee that the content,
instruction, and design of the courses and curriculum will be
up-to-date, professional, and geared for the RHCE program.
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How does the standard track of skills courses (RH033, RH133, RH253) relate to
the RH300 Rapid Track RHCE course?
The
RH300 course is a rapid track training and certification course for
Linux- and UNIX-experienced persons who quickly need to translate their
UNIX knowledge into Red Hat Linux knowledge and skills. The participant
is assumed to have already done most of these types of tasks in a UNIX
or Linux environment, and to be already familiar with the concepts and
knowledge base in a UNIX or Linux environment.
In contrast
the suite of 4-day courses provide a smoother path for building skills
for the newbie at each level. More time is spent on each topic, there
are more rehearsals at a more basic level of skills, and the
participant is assumed to be doing most of the tasks for the first
time.
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Will there be other certifications created by Red Hat?
Not
at this time. RHCE is a top-tier performance-based certification for
the most common mission critical system administration roles on Linux.
If the market need for other levels or types of certification becomes
clear, Red Hat will of course consider ways to address these with a
high quality program.
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